3 steps for recruiters to improve the candidate experience
The bottom line is that most candidates are low-maintenance and do not have particularly high expectations when it comes to their job-hunting experience. They just need the adverts and job briefs to be accurate, the rejections prompt and the interview feedback as honest as legal compliance will allow.
If you’re a recruitment agency and you want to improve the candidate experience, either for yourself or for your better clients, here’s my simple 3-step plan to help you achieve this:
1. Know a lot about the job, the company, their culture and their vision.
This will either come from experience of past assignments or by taking a really detailed brief and asking some tough questions. This will then have a huge impact on the quality of candidates you’re able to source and attract.
2. Produce adverts that stand out from the crowd.
And make them easy to respond to.
3. Get back to all candidates when you say you’ll get back to them.
If you haven’t given a time when you’ll get back to them, get back to them anyway. This is all most candidates want.
This is an extract from Mitch’s book ‘On Recruitment’. You can download a free copy here.
